It’s been 4 years since Jess wrote ‘A Matter of Fact. Talking Truth in a Post Truth World’ – a book that came out of curiosity about why people believe false information and what works to overcome it. False information is unsettling, concerning and harmful. But the good news is that across our communities many of us are in the position to do something about it. Read Jess’s blog about new bite-sized False Information training
Read moreBe mad...and then get strategic
It is okay to be mad about poor policy that doesn't make the lives of many people better. Like Jess, you may need to breathe, pause, don’t type just yet. Think about what the story is YOU really want to tell. and then get strategic.
Read moreCultural mindsets and narratives eat research and facts for breakfast
Most of us care about climate change. So why don’t Kiwis understand the most impactful things they can do about climate change? Most simply it comes down to the most powerful narratives are insufficient to help people understand what to do.
Read moreUnlocking the power of shared anti-poverty narratives
Thanks to the Child Poverty Action Group (CPAG) we have a new briefing paper on how to talk about preventing poverty in Aotearoa.
Read moreBudgets and tax - how you talk about it matters
Budget day is coming up, and to be honest I find it a bit hard - and I suspect quite a few other people do too. All the talk about money and whether it is too much or too little and who the winners and losers are. It makes me feel like we have lost sight of the reason we have budgets: to help us build the kind of communities and society that are good for all people to live in. Read Jess’s blog about How to talk about budgets and tax for public good.
Read moreValues framing and emotions: why sparking anger is ok if we end with hope
For many of us across different communities, living in a society that cares for people and the environment matters deeply. Right now, we know people are suffering, we know that we’re damaging the environment, and we know that it is so possible to fix. So why are our decision makers not taking sufficient action? It’s unjust. I feel so frustrated. Read Jess’s blog to find out more about why anger is okay and how values framing is important if we want to deepen people’s understanding about complex issues and build support for change.
Read moreHow we talk about Crime and Justice is key to creating long lasting change
Most people in Aotearoa want a future in which everyone is cared for and can live in ways that nurture our collective wellbeing. To make that future our reality, many of you are working to build a compassionate and fair criminal justice system, and to shift our shared focus and resources away from punishment toward prevention, restoration, accountability, community, whānau, wellbeing and care.
Read moreLeading decision makers to climate action - public mindset shift is a key piece of the puzzle
Many of us know that we can still prevent climate induced weather events like this - we can stop them getting worse and more frequent. We also know that we can do effective work to ensure when these events do happen we withstand them better. We see just how much sense there is in allocating more resources now, to prevent worse outcomes later, and protect the people and places we love better than we have.
Read moreWhat's your narrative strategy?
Just like in our personal lives, the beginning of a new year is a great time to get really clear on the impact we want to have in the world. What are the changes you’re working towards that will make the biggest difference to people and the planet? Once you’re clear on what changes are needed you can focus on your narrative strategy.
Read moreHow we talk about opening our streets can help create the change we all need
Changing how we talk about opening our streets for people who walk, ride bikes and take public transport can help people understand and support the changes we need to create kinder, gentler more humans ways of living and moving in our cities and towns.
Read moreSo how do we talk about the role of government?
August newsletter - With local government elections coming up, we’ve been thinking about the most helpful ways to talk about government, and its work for the long-term public good.
Read moreCutting through all the hot air — talking about air pollution and more from The Workshop
Kia ora from Jess,
This month we’ve been talking about the air we breathe and the work we can all do to build support for policies that keep our air environment healthy.
For most of us in New Zealand, having clean water, oceans and air is important — to protect and maintain our health and the health of the planet. When it comes to the air we breathe, most of us also feel it's especially important that all our children are breathing air that keeps them well.
However, a critical new study into the air we breathe in Aotearoa — The Health and Air Pollution in New Zealand (HAPINZ) study — into the impacts of air pollution on our communities shows us that is not the case in Aotearoa. Many New Zealanders, including our children, and notably children in lower income areas, breathe air in their home, on our streets, in schools, and during their travel journeys that is harming their health. And much of this harmful air is caused by air pollutants pumped out from the many cars and trucks we have come to rely on to move people and goods around.
Read about the health and air pollution study on the Ministry for the Environment website
The good news is that work is happening by people in government to open our streets to healthier forms of mobility and transport — like walking, bikes, public transport, and electric bikes, cargo bikes and cars. Transport policy changes towards building a system that reduces the need to drive cars and trucks in and between our cities will reduce air pollution. However, people in government need to speed up these changes to protect more people, more quickly, and to protect the environment.
The environmental health workers that take care of us all
The HAPINZ study was led by Dr Gerda Kuschel and a team of environmental health specialists. These experts are like an environmental ground crew in our communities — we don't often see them, but they’re working hard to monitor our air and other aspects of our physical environment to ensure we’re all taken care of as we go about our lives.
The Workshop team was asked to help this crew. Our role was to help Gerda and the team:
identify how people might think about air quality and health — their mindsets
consider how these mindsets might hinder people’s understanding and support for policies that will improve air quality
identify ways that people can talk about the issues more effectively when advocating for changes that will make the biggest difference to the health of our air and all of us who breathe it.
Crafted at The Workshop this month
Can conservative values and messengers share effective climate change messages?
A recent paper and associated videos have got people talking about what happens when we use politically conservative values to frame climate change communications. Our co-director Jess Berentson-Shaw and researcher Ellen Ozarka respond with this blog reflecting on values and climate change communications.
Read the blog - Conservative values and messengers, what's the deal in climate change communications - on our website.
Insights & Examples from the Narrative Movement
Moving Mindsets - 4 Things to Consider when Shifting Mindsets
"Mindsets can change, and with it policies and practices." - Deb Halliday.
If we want to make the changes that will make the biggest difference, we need to build public understanding and support. This means shifting the mindsets of the general public — not just policymakers. This article by Deb Halliday for Collective Impact Forum highlights four helpful things to consider when you’re working to shift mindsets.
Know WHOSE mindsets you need to change
Know IF the mindsets CAN be moved
Know IF your issue calls for moving mindsets
Mindsets are NOT just attitudes, conclusions, social norms and worldviews.
Read the full article - Moving Mindsets - on Collective Impact Forum's website.
A Great Mode Shift Messenger
We love this article on mode shift from Stuff last week, interviewing bus driver and university student, Ethan Hakopa. Ethan shows us the power of a cool messenger with a great message sharing the benefits of taking the bus – “For me, it’s just fun. You meet your neighbours. You see your friends. It builds a little community around the bus.”
Great messengers are those who are trusted by their communities, and who share the same values as the people you are trying to speak to.
Read the full article - Meet one of Wellington's coolest bus drivers - on Stuff's website.
Welcome Minette!
We are delighted to welcome Dr Minette Hillyer to our team as the Senior Narrative Advisor - Insights. Minette steps into this role with over 20 years of experience as a researcher, analyst, writer and teacher specialising in discourse and ways of making meaning. We’ve asked Minette some questions to get to know her more.
What were you up to before The Workshop?
Before joining The Workshop, I worked at Te Herenga Waka Victoria University of Wellington in the Media Studies programme. I taught and supervised in the area of popular culture (particularly visual culture), media history and critical theory. My research focused on cultural encounters via media, and the ways in which social scientists and other experts historically used media to try to interact with and influence popular culture. I have a particular love for silent cinema. Before that, I was in Auckland for a time, where I grew up, and before that I lived in San Francisco where I was working towards my degree in rhetoric.
What does your ideal Saturday look like?
An ideal Saturday for me would involve sleeping in, followed by a cup of tea and making some bread. I would like to be tramping, or if not tramping, going for a long walk, doing some yoga, spending happy time with my kids and partner and dog, talking with my siblings, seeing a movie, reading a book, and cooking and eating, with no cleaning or shopping involved. I might need Sunday as well, for all that!
What drew you to The Workshop?
I was drawn to The Workshop because I wanted to work in a supportive, collaborative environment which actively worked toward social and environmental justice. I also felt like I really recognised the basis of the narrative work being done at The Workshop, and that my skills and experience could be of use here.
Get in touch with operations@theworkshop.org.nz if you would like to talk to us about how we can help you with specific advice or do training for your team.
The Workshop Team - Marianne, Jess, Carolyn, Jordan, Gidion, Ellen, Nicky, Jayne, Tom, Julie, Hannah, Minette, and Nick.
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Talking about the air we breathe: building support for policies that keep our air environment healthy
A blog by our co-director, Dr Jess Berentson-Shaw, and the launch of our new guide: How to Talk about Air Quality and Environmental Health.
Read moreConservative values and messengers — what’s the deal in climate change communications?
A recent paper and associated videos have gotten people talking about what happens when we use politically conservative values to frame climate change communications. Our co-director Dr Jess Berentson-Shaw, and researcher Ellen Ozarka respond with this blog reflecting on values and climate change communications.
Read moreStart with hope — narrative strategies for climate change narrative
Kia ora from Hannah and Julie,
Here at The Workshop, we have been reflecting on Jess’s latest blog post and thinking about the big changes that are needed to address climate change.
Last month the government released the first Emissions Reduction Plan. It was awesome to see a commitment and resources dedicated to ensuring our children inherit a survivable planet. It is a good step towards a thriving and healthy environment, but there is still much more work to be done. Crucially, this work requires public support and understanding. How do we build this support and understanding? One way is by shifting the unhelpful mindsets that get in the way of effective action. This involves using narratives to build better public understanding of the problems and solutions.
Currently, there are outdated but habitual ways of thinking that hold us back from the changes that will make the biggest difference. These unhelpful climate change mindsets and the narratives that reflect them are the ones that leave us feeling hopeless. For example, a focus on individual behaviour change can crowd out people’s thinking, making it harder to think about the collaborative action that focuses on their role as citizens. We need to put forward new narratives that deepen people’s understanding of climate change and inspire people to act together to make changes that make the biggest difference.
This is where mindset and narrative work comes in. As Jess writes in her blog post, “Effective policies are nothing without the public's ongoing belief in them as important, effective and helpful to the problem, as they have been led to understand it.” People will be drawn to solutions that match the description of the problem. If we want big changes, we need to work on building public support and understanding for them.
Climate Change Q + A with Jess
We've been watching and listening to the public response to the launch of the Emissions Reduction Plan, which sparked more questions and conversations about how narratives can contribute to the changes we need in the climate space. We asked Jess to share her responses to these common questions.
What is your vision for climate change communication?
Oh, that is interesting! For me it is communication that is a plethora of hope filled stories from across many of our different communities. And, in those stories, in which people talk about what matters to them and why from their own unique experiences, there are golden threads (narratives) that people can find that say similar things about how climate change happened and what we can do about it. These golden threads help people grasp the deeper and more complex understanding we have about climate change, the environment and our interconnected systems that all of us are embedded within and reliant upon.
You’ve said we need to talk about people as citizens rather than consumers. What are other shifts we should make when talking about climate change?
People have to be able to feel like we can solve this problem, not perfectly - perfect solutions are not what people do - but in a collaborative, creative and iterative way that puts the things most of us deeply care about at the centre.
It is also vital that we find ways to communicate about the solidarity we need to solve these problems. That it is working together, and recognising all our unique strengths to their utmost. I think that is why in Aotearoa there's so much power in Te Tiriti led solutions, because at the heart of Te Tiriti is a story of solidarity - it’s about collaboration between different people to value and recognise the different strengths of each other’s ways and take best care of each other. If we can find ways to talk about and help people understand the potential for all people to thrive through Te Tiriti led solutions to climate change, and notably to properly recognise the leadership of mana whenua in this space (because we have no problem talking about the leadership of Tangata Tiriti), that would be very powerful too.
What’s the one thing you recommend people who are communicating about climate change start doing now?
Start with hope and our ability to collaborate across communities at scale, it will automatically redirect your own narratives and people's thinking from individualism.
The Workshop in the Media
5 Resources for Talking about Systems Change
In this blog post, Sam Rye recommends five of the best resources, reports and articles on communicating about systems change. The list provides a great starting point for those who are working on the changes that will make the biggest difference and want to deepen people’s understanding on these issues.
We feel delighted to see our guide - Mapping the Landscape, How to Talk About Systems Change in Aotearoa - included in this list, alongside great work from our friends across the globe: Narrative Initiative, ORS Impact, Ella Saltmarshe, the Centre for Public Impact, Dusseldorp Forum and Hands Up Mallee.
Read the full blogpost here: https://www.samrye.xyz/communicating-systems-change-5-best-resources-reports-articles/
How to Talk about Systems Change - an Interview with Jordan and Jess
“[Systems thinking] is not new to our people. Whakapapa is one of the most complex systems. It is the very fabric of our universe. There are heaps of systems change and systems thinking capabilities in our communities and it’s about listening and learning from our leaders.” - Jordan Green
For a deeper dive on our guide, Mapping the Landscape, check out this interview with our Kairangahau Jordan Green and Co-Director Jess Berentson-Shaw by Paul McGregor from Business Lab. Drawing on their work, Jordan and Jess talked about systems change in Aotearoa and the importance of listening and learning from Māori leaders and te ao Māori.
Check out the interview: https://www.businesslab.co.nz/beyond-consultation-podcast/45
Examples from the Narrative Movement
Unlocking People from Poverty - Dr Innes Asher
“Most parents have a vision that their children can thrive and have opportunities. Most parents want that. Unfortunately, the system has locked a lot of families in so their children cannot thrive and have opportunities - that is, really, called being in poverty.”
- Dr Innes Asher
In this interview on poverty in Aotearoa, New Zealand, Dr Innes Asher does several great things. She:
Leads with a vision
Explains the barriers to that vision, and names the government as an agent - someone who can make change
Points upstream, towards the systems that have locked families into poverty
Uses the ‘locked in poverty metaphor’
Outlines clear solutions.
For more in-depth recommendations on this topic, check out our guide: Talking about Poverty and Welfare Reform in Aotearoa.
Haere rā Sharon!
It was with equal parts sadness and excitement that we farewelled Sharon Bell from The Workshop this month. Sadness because Sharon has been with us from near the start of our growth into the organisation we are now. She has helped build a solid foundation for this organisation to grow further from, especially in our insights and research work.
Her work on our mode shift project in the early days is especially worth mentioning as part of our "just get stuck in" approach. She managed our projects with aplomb - Sharon has always had a steady hand on the tiller in rough weather. We are excited for Sharon because she heads off to MFAT to reacquaint herself with her real passion - aid and development work. As Sharon says, it's back to her knitting and we know she will knit something fabulous while there. Thank you, Sharon, from all of us at the Workshop. It is never goodbye, only a divergence of the path.
You can get more guidance on narratives on topics from transport, climate change and justice reform in our freely available message guides on our website.
Get in touch with operations@theworkshop.org.nz if you would like to talk to us about how we can help you with specific advice or do training for your team.
Marianne, Jess, Carolyn, Jordan, Gidion, Ellen, Nicky, Jayne, Tom, Julie, Hannah, Minette, and Nick at The Workshop
PS: If this email was forwarded to you, you can get future emails like this by signing up here.
Emissions plan needs public support to succeed — how we talk about climate action will make the biggest difference
The Emissions Reduction Plan is out and buried deep under the equitable transition chapter is a small but important objective for ‘informed public participation’. As experts in helping people understand complex issues and changes that make the biggest difference, what’s our take on the opportunity and risks in this objective?
Collective action needs collective understanding and support
Aotearoa New Zealand’s First Emissions Reduction Plan is out. People across Aotearoa have worked hard together for a future where government and industry act so all our children inherit a survivable planet.
The plan shows people care about what our planet can sustain. It’s a good first step in creating the conditions where all people and our environment can thrive. But we still face a barrier to implementing the plan, and the other effective actions that experts tell us are still to come. Many people who are both for and against effective climate action continue to tell the public that making individual low-emission choices as consumers is where their role starts and finishes.
The success of the emissions plan hinges on building people’s understanding and support for the transformative changes set out in it — everything else flows from this.
We need to help people reach a deeper understanding of how climate warming has happened, what the solutions are, who needs to act, and our own place in the collective solutions beyond our role as consumers and individuals.
People can’t buy or behave their way out of climate change: informing people about ‘low emission-choices’ will fail
The plan signals the government wants informed public participation in climate policy and actions (objective 5). This objective is a fundamental building block for implementing climate change policies that work to ensure we have a survivable planet. One action under that objective is to investigate setting up a new centre to provide public information on the climate:
‘Inform low-emissions choices through a Climate Information Centre: investigating the benefits of a Climate Information Centre that provides a trusted source of information to promote and socialise the wide-scale behaviour changes needed for the transition.’
But a climate information centre that’s designed to ‘inform’ people about ‘behaviour change’ and help them make low-emission ‘choices’ is destined to fail. It won’t ensure informed public participation in effective climate policies and won’t build the necessary public support for the big changes to come. This approach frames the problem and solution of public information as: individuals need information poured into them so they can choose to buy or behave their way out of climate change. This is simply untrue.
Are we citizens or consumers?
Picture the word ‘consumer’. What sorts of feelings and thoughts does it bring up for you? What does the word ‘consumer’ make you think about, what images come to mind, how is that person interacting with the world, and what are they doing? Try to notice what you do not think about?
Try the same exercise with ‘citizen’ or ‘community member’. What images come to mind? How is that person interacting with the world, and what are they doing? What do you not think about?
This exercise is an example of framing — the lens people see something through. ‘Consumer’ and ‘citizen’ are two very different frames that lead to two very different types of thinking about problems, solutions, and who’s responsible for fixing things.
Individual choice won’t solve climate change — we should stop talking like it will
Consumers making greener choices won’t solve climate change and people know this on a deep level — the scale of the problem is too big. And people get exhausted by being told they’re the ones that need to change when they see what they believe to be not enough action by people in government or businesses, including those causing the problem.
Focusing on individual behaviour can also lead to victim blaming — people get angry with other people if they feel they’re not making ‘better choices’. Consider the vitriol directed at people who bought petrol utes after the subsidy for electric cars was announced. Sure, it's not an ideal action in a time of climate change, but it is misdirection to blame individuals and say they don't care enough to change their behaviour. This thinking doesn’t acknowledge that some people have no choice.
People don't have the resources, the physical structures, or the right policies to support them to do things differently. The sorts of changes that will make the biggest difference — ones that enable people’s default behaviours to be low emissions ones — are only a glimmer in the eye of policymakers. And that’s, in part, because these changes lack public understanding and support and the political will that follows this support.
Effective policies are nothing without the public's ongoing belief in them as important, effective, and helpful to the problem, as they have been led to understand it. If people can’t understand how these policies relate to the problem as it has been framed and explained to them, they won’t support those policies or fight for them. People will also become easily influenced by the stories and narratives of those working hard to maintain business as usual.
How a problem is explained has to match proposed solutions. It’s a hard equation for people if you tell them that the problem and solution of climate emission is one of individual consumer choice — ‘buy an EV’ — and then try to get them to support a complete redesign of urban centres and housing infrastructure.
A Climate Information Centre could focus on citizen-level understanding and behaviours
To deepen understanding and increase participation in climate policies, climate information could engage people as citizens who are working together, over individuals who need to choose to change their behaviour.
A climate information centre that engages people as citizens, not consumers, could help people understand the complexities of climate change. It could help people see what big systems changes are needed, and are being planned for, and see their own role within this. A centre like this could:
develop a comprehensive strategy for deepening public understanding drawing on the best social science, mātuaranga Māori, and communications theories and research
research into what works in the Aotearoa context to deepen public understanding on climate problems and solutions in a bipartisan way
avoid the trap of fact-led descriptions of climate change as the problem about to consume us all
avoid a myopic and unhelpful focus on helping consumers ‘choose’ low emissions products
focus on hope-led, realistic stories of the collective solutions that are possible and already being done
explain the origin stories of climate breakdown and our planetary boundaries in ways that people can connect with and feel empowered to act by
work in partnership with ‘experts’ including those with lived experience of climate change harms — to build communications for different communities in ways that work
deliver participatory models for peoples’ involvement in climate action
resource the critical voices and work of Māori and pacific climate change communicators
provide resourcing, tools, and support to communicators in different communities to build their own communications that work, for example in schools, workplaces, and rural communities.
Climate communications based on the idea that we are citizens who together can shape effective solutions first, will help people see the bigger picture and the connections between things. This approach helps people understand, agree with, and support needed change — all other actions and behaviours stem from this.
For more guidance on narratives around topics such as transport, climate change, justice reform and more, visit our website. We have freely available message guides.
Get in touch with operations@theworkshop.org.nz if you would like to talk to us about how we can help you with specific advice or do training for your team.
The team at The Workshop - Marianne, Jess, Sharon, Gidion, Jordan, Carolyn, Ellen, Jayne, Nicky, Hannah, Julie and Tom
Communications tips for these changeable times
Kia ora from Jess,
As things change rapidly with this pandemic, almost weekly it feels, we're seeing stories about fear and division. Now more than ever we need to remind ourselves that acting together for our communities is how we've got through so far and will continue to get through this global pandemic best. A long term collaborative and caring response will limit the spread, allow us to adapt as things change, help us cope with the impacts, and enable us to emerge better than before.
If you're someone who plans and communicates every day, you’ll understand the challenge and the opportunity to bring people together and provide calm reassurance.
Whether you’re a community collective, a school principal or a public commentator, here are some things to keep in mind when you’re trying to lead a conversation about important things and you want to support good decision making.
Better decisions based on deeper thinking can help create a world where everyone thrives.
Focus on what we know so we can adapt and grow
At the moment, we face constant uncertainty that feels different to when the pandemic started. And it’s hard to hold on to a clear vision for something that’s always changing and we don't know what will happen next.
In this situation it’s important to communicate what you do know, and to focus on what we know will help. Explain that learning and adapting to new information is a core part of a good response, and will help us get through.
For example, “The best way to make sure everyone is taken care of is through our public services. They are there for all of us. As new science on COVID-19 comes in, skilled people who care are assessing and responding. We have the skills within our public institutions and our health and science communities to get us through this with the right support from all of us”.
What does this look like?
Here’s an example of how you might explain that adapting to new information is part of a good response.
“Health professionals really care about our wellbeing. It’s their job to monitor our public health actions. They’re making sure we always have the most up-to-date advice. That care demonstrates being good at their job at caring for other people.”
A great example of what we already know is illustrated in Toby, Siouxsie and the Swiss Cheese. In this explainer, cartoonist Toby Morris and science communicator Siouxsie Wiles use a well-known metaphor to help frame vaccination as the next empowering tool we use in our COVID-19 journey. The Swiss Cheese metaphor emphasises the importance of vaccination, but also the importance of all the other things we’ve been doing, like handwashing, border controls, testing, and tracing.
A consistent communication structure can build togetherness and trust
The main communication structure to keep in mind is to:
lead with a clear, positive vision based on shared values
name the barriers to achieving that vision
state the solutions to overcome those barriers
Lead with a clear positive vision
Lead your communication with what matters most to people — what we collectively care about. That might include connectedness, community, fairness, or manaakitanga.
Develop and reconnect people to a clear positive vision. What do we all want to see? Visions help give people hope and stop communicators leading with problems or alarming statistics. Visions help stop people getting derailed by misinformation or unhelpful narratives.
Paint a vivid picture of how the world will be better in concrete terms. How will people’s day-to-day lives be better? In what concrete ways will things be improved?
Name the barriers to achieving the vision
Be clear about the barriers to achieving the vision — what is standing in our way? Attribute cause and effect, use facts, and name human agents.
State the solutions to overcoming barriers
Make it clear how your solutions relate to the cause of the problem. For example, “tools such as getting vaccinated, getting boosted, and wearing masks, can help us all get through when things feel uncertain”.
What does this look like?
Vision – One day this pandemic will be over. We’ll be doing the things we love again with the people we love – gatherings, festivals, travel to see loved ones, uninterrupted education!
Barrier – But right now, the pandemic feels never ending, and we’re not certain of the best course of action to ‘get us through’. Some in our community are angry and upset with the solutions that are being used and scared about not knowing what’s next.
Solution – There are tools that we know will help, like getting vaccinated, boosted, and wearing masks. People in health and science are learning and adapting their approaches, and continuing to put our care for each other first. We will get through this pandemic by acting together.
We also love this mask accessibility example of a clear vision – barrier – solution structure by Action Station.
Focus on people, collective action, and clear communication
Once you have your main structure of vision – barrier – solution, you can think about other evidence-based communication tips.
Avoid repeating divisive or unhelpful stories
Tell your story, rather than arguing why someone else's story is wrong.
What does this look like?
An unhelpful COVID-19 story is framing COVID-19 protests as a crisis with many selfish, panicked people: “People are selfish, and angry and they are only getting worse”.
Instead of trying to argue against this story, tell your own. For example, you could say, “We’re all in this together, and together we will get through. It’s ok to be scared when things are so uncertain, reach out for support and do the right thing to help others”.
Rather than negating the crisis or panic frame, you put forward your own story about solidarity and interdependence.
Why we need stories of strength, not division
In this recent op-ed Jess makes the case for focusing on our strengths and our collective action, framing our assets, rather than on deficit framing.
“Consider the difference in talking about the strength and resilience of disabled people in this pandemic and then moving on to discuss how this leadership has not been able to come out in its full force because of controls on the funding or lack of trust from people in funding bodies. That frames a very different way of thinking about the issues and the types of solutions people are considering than simply talking about the vulnerability of disabled people and why we must act”.
Collaboration and care are core human characteristics. Reminding ourselves of this and using these values will get us through these changing and challenging times.
For more guidance on narratives around topics such as transport, climate change, justice reform and more, visit our website. We have freely available message guides.
If this email was forwarded to you, you can get future emails like this by signing up here.
Get in touch with operations@theworkshop.org.nz if you would like to talk to us about how we can help you with specific advice or do training for your team.
The team at The Workshop - Marianne, Jess, Sharon, Gidion, Jordan, Carolyn, Ellen, Jayne, Nicky and Tom
Not another Xmas gift list, but a list of all our new guides and reports in 2021
Kia ora from Jess and Marianne,
Well, it's been a year for us all (another one!). The challenges don’t stop, and for us that is very true personally and professionally. Standing back and considering the amazing work that has been done by people across all our communities, in government and business to help us through COVID-19, we are reminded again that coming together is what we do.
Our shared values, and vision for what is possible drive both ordinary and extraordinary acts of care and love for each other in challenging times. Thank you to all of you for being part of a larger us this year.
We hope our contribution to this collective effort has been helpful. As founders and co-directors we feel very proud of our growing team, their hard work, and their ability to respond to the needs of people across different sectors from health to environment. You can see below the wide range of areas the team has worked on.
We’ve welcomed new people and said goodbye to others, as we continue to adapt and work out how we do this narrative work best. All with the goal of helping you implement changes that will make the biggest difference to people and the planet.
We hope you all find some time for rest, joy and reconnection over the coming months, and thank you for all the support you give us. It’s your optimism, enthusiasm and enjoyment of our work that continues to motivate us.
Our publications this year (general):
The Workshop: Measuring our impact, 2019-2021
How to talk about the future of farming in Aotearoa New Zealand, 2021
How to talk about co-governance of our bioheritage, 2021
Mapping the landscape: How to talk about systems change in Aotearoa New Zealand, 2021
Talking about early brain development: A short report, 2021
Talking about early brain development in Aotearoa New Zealand, 2021
Our publications this year (Covid-19):
Flowchart for navigating vaccination conversations, 2021
Conversations with friends & whānau about Covid-19 vaccination: Connecting, not correcting, 2021
Talking about Covid-19 vaccination with whānau Māori, 2021
Encouraging Covid-19 vaccinations: A guide for workplaces, 2021
How to talk about Covid-19 vaccinations: Building trust in vaccination, a guide, 2021
How to talk about Covid-19 vaccinations: Tip sheet, 2021
For more guidance on narratives around topics such as transport, climate change, justice reform, and more, visit our website - we have freely available message guides.
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Get in touch with operations@theworkshop.org.nz if you would like to talk to us about how we can help you with specific advice or do training for your team.
The team at The Workshop - Marianne, Jess, Sharon, Gidion, Jordan, Carolyn, Ellen and Nicky
Need help with workplace vaccination mandates?
Kia ora from Jess,
Most days now a request pops into my in-box from a concerned principal, employer or board of trustee member about how to talk with their staff about vaccinations. These emails always come from a place of care and concern for everyone involved.
People have asked, "I have a staff member who I am so concerned about losing her job, how can I talk her through this?" and "I'm on a school board, how can we make sure that teachers and staff have the best information to answer all their concerns?"
How we can help you
At The Workshop we have developed various tools to help you and your place of work. Especially relevant now are:
Our guide to talking with whānau and friends (and colleagues) about vaccinations.
We have also made the flow chart available as a stand alone image and quick reference guide to share (see below).
It is hard mahi. To continue to hold care for all the different people you have responsibility for: those who need others to be vaccinated, those who are not vaccinated.
This pandemic is challenging us all in so many unexpected ways. We hope that we can offer some support in this important work.
And remember to be kind to yourself.
Flowchart: Three vaccination conversation pathways: tautoko, kōrerorero and awhi
For more guidance on narratives around topics such as transport, climate change, justice reform, and more, visit our website - we have freely available message guides.
If this email was forwarded to you, you can get future emails like this by signing up here.
Get in touch with operations@theworkshop.org.nz if you would like to talk to us about how we can help you with specific advice or do training for your team.
The team at The Workshop - Marianne, Jess, Sharon, Gidion, Jordan, Carolyn, Ellen and Nicky
How to talk about co-governance of our bioheritage
Kia ora from Jordan,
When it comes to our natural environment I’m pretty confident that we all want the same thing – to ensure the wellbeing and protection of our taiao for future generations. Threats like myrtle rust pose a serious risk to the ngahere ecosystem of my own hapū and iwi whenua, so this kaupapa – supporting community-led environmental solutions through narrative change – is one I am so honoured to be involved in.
To awhi our friends at the BioHeritage Science Challenge and the kaitiaki doing this deeply important work, we are really pleased to announce the release of our new messaging guide, How to talk about co-governance of our bioheritage.
This guide has been designed to help our environmental and Treaty advocates and communicators use effective narratives and communication strategies to build support for mana whenua-led environmental management, and shared-decision making between tangata whenua and tangata tiriti in protecting our taonga species and ecosystems.
Some of the key thinking this guide can be used to help bring to the surface:
We can create legislation, policies and practices that support co-governance partnerships and actively create a healthy taiao/environment together.
When mana whenua-led kaitiakitanga is honoured, and environmental management centres on local expertise and knowledge, the benefits are collective and shared by all of us.
Through agreements that honour this work and create legal pathways to tino rangatiratanga, we can bring together distinct knowledge systems and approaches that complement each other.
Through partnership and reciprocal balanced relationships we can realise the joint hopes and ambitions that our ancestors had for their future generations in signing Te Tiriti.
How we can use narrative strategies to surface this thinking:
Lead with a concrete, shared vision of a flourishing taiao, balanced decision making and tangata whenua and tangata Tiriti thriving as a result. Be clear about the pathways to achieving this vision – co-governance might be one of these.
Don’t focus on the hard to persuade people who are in opposition to this work, look instead for and talk to people who care but need effective communications to draw them in.
Draw on self-direction and equity values to help audiences understand the importance of co-governance and tangata whenua-led environmental management.
Use a leadership frame to communicate the strengths that iwi, hapū and local communities bring to this work and how Māori leadership of shared spaces will benefit us all.
Use solidarity frames to remind tangata Tiriti of their obligations as Te Tiriti partners and how they should offer their support.
If you’d like to learn more about the project, the BioHeritage adaptive governance team are holding a webinar on the 15th of November, follow the link to register: https://register.gotowebinar.com/register/7965708174554449163
Mauri ora from Jordan and The Workshop team
For more guidance on narratives around topics such as transport, climate change, justice reform, and more, visit our website - we have freely available message guides.
If this email was forwarded to you, you can get future emails like this by signing up here.
Get in touch with operations@theworkshop.org.nz if you would like to talk to us about how we can help you with specific advice or do training for your team.